People walking around Frank Lloyd Wright's Johnson Wax Administration Building in Racine, Wisconsin. Photo by Keiran Murphy

The telephone game of tour guiding

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A photo I took of staff from Taliesin Preservation on a “class trip” to the Johnson Wax World Headquarters.

The “telephone game of tour guiding” is what I came up with after hearing some whoppers from tour guides at Taliesin.

btw: I’m writing only about staff I’ve come across, not who’s giving tours there now.

I gave an example of one telephone game at the bottom of my post, “Well, the guide told me

which, well yes: involves a guide recently giving tours. Go and read the article; you’ll see it’s necessary.

Although I’ve got to say

The guides at Taliesin were pretty damned good. But they’re human. After all, for years I told the

FALSE

story that murderer Julian Carlton killed people while they all fled out of the same door during the fire/melee in 1914.

Read my post “Julian didn’t seal the entrances” to find out why I say that now.

But when a person’s learning a tour, they hear things from the instructors, other guides, then people on their earliest tours who may know more than they do.

Things filter in, and get repeated, and guides remember incorrectly, then tell something on a tour, which is heard by another guide, who says it on their tour (and maybe changes a word or two), ad infinitum. . .

I tried to correct things through my weekly “Hey Keiran!” articles

But I couldn’t be sure.

Like, here was one that drove me nuts:

One of the guides kept tying something that Wright wrote to the 1914 fire, when he was plainly talking about Taliesin’s 1925 fire.

In fact, here’s what the guy wrote about that fire’s aftermath:

The living half of Taliesin—gone—again.

Plate glass windows lay, crystal pools in ashes in hot stone pavements.
Smoldering or crumbled in ashes, priceless blossoms-of-the-soul—we call them works of Art—lay broken, or had vanished utterly….

Frank Lloyd Wright. An Autobiography (Longmans, Green and Company, London, New York, Toronto, 1932), 259.

However, she kept saying that the “soul” of “Blossoms of the soul” were the victims from 1914.

And not art. As in “we call them works of Art”. As in the actual words the man wrote.

So, I just kept bringing up Wright’s “blossoms of the soul” quote in my

Title saying "Hey Keiran!"

articles, hoping she would read them and change her story.

I kept hoping that maybe she’d give in when she did too many tours at the end of the season.

Sometimes you change things when you get loopy like that.

But, no. It was like the problems I had convincing one guide that Wright actually had the blue shag carpet in his bedroom. That tour guide, John, refused to believe me even when I showed him color photos. He was convinced it was the work of Wright’s wife, Olgivanna.

Still, we did try to control what people said on tours through training. When I was there, guides started giving their tours after 4-full days of training, then everything from announcing the tour, how to get folks on the shuttle, how to talk while the bus is taking you there—and remember that YOUR right is THEIR left—give a full tour to you and staff, until their first public tour.

But as for other tours, 

guides trained by taking tours from other guides. And they found out other things by reading my weekly Hey Keirans, or by talking to other guides.

So, sometimes unusual things got stuck in the mix.

Like, 

one time a man called me (as the historian) on the phone. He was giving a speech the next day, and was checking to see if the story he’d heard from his Taliesin tour guide was true so he could use it.

The story?

That as Solomon Guggenheim was driving to Taliesin, Wright took that conch shell on a table in Taliesin’s Garden Room and was inspired to design the Guggenheim Museum.

The shell’s on the far left in my photo below:

Photograph of shells on a table at Taliesin with nature outside of the glass. Photo by Keiran Murphy

In my Hey Keiran column the next week, I repeated what the man had asked me about and said that this was a conflation of another commission that Wright received: that little building that we know as FALLINGWATER.1

You know? One of the most famous things about Wright aside from the fact that he killed his second wife?2

I think my annoyance was really well displayed because, like, 2 years later a guide apologized to me for getting that wrong.

I never did

figure out how, exactly, this got into the ether.

I wonder what current guides find of interest today.

Although, there’s a few other things that came into Taliesin that I went into detail in my post, “Well, the guide told me”.

And hopefully,

nothing will be as bad as that one guide I took a tour with at another Wrightsite.

She

                let me check my list…

  1. Told us that Wright patented the color, “Cherokee Red”
  2. Invented the trundle bed.
  3. Had architect Philip Johnson as an apprentice.
  4. That his second wife paid for the reconstruction of Taliesin after its 1925 fire.
  5. That a cat, described by someone on the tour as black and white, was a bobcat. I discovered later that bobcats are tan or brown.

                So the cat they saw was probably a cat owned by someone in the Taliesin Fellowship.

And other things –  

THAT I COULD REMEMBER.

I’m sure I forgot some things because I took the tour at, well, Taliesin West, in July of 2007.

which I said here going to in the summer isn’t worth the price you save on plane tickets. Don’t get me wrong: the building’s great. But the heat in Arizona in July makes you want to run under the shade cast by Saguaro cacti.

although that guide might have also said that Wright invented the file cabinet.

I can say one thing, though—

that guide saying Wright patented the color Cherokee Red pretty much takes the cake.

 

First published January 18, 2025.
I took the photo at the top of this post in 2016.


Note:

1. The “Fallingwater story” was first told by Edgar Tafel in his book, Apprentice to Genius. I wrote about the book here.

2. NO: he didn’t kill Mamah and they weren’t married. I know you know that, but I want to make sure I’m not in charge of another set of rumors.

Screen grab of actress, Bonnie Hunt as a tour guide walking with a group through the White House.

“Well, the guide told me….”

Reading Time: 5 minutes

Screen-grab of actress Bonnie Hunt in the 1993 movie, Dave. The scene shows Hunt as a White House tour guide with a group going through the “People’s House” [the White House]. I guarantee most of you, tour guide or not, have this going through your head right now: “We’re walking… we’re walking….

In this post, I’ll write some of what people on tours told me, or other guide staff, during the almost-26 years that I worked at Taliesin Preservation.

In addition to being the Taliesin historian, I gave tours every season from 1994-2019 (except for the 2003 season and most of the 2014 season).

Giving tours exposes you to many things. In this case, visitors on tours told me things about architect Frank Lloyd Wright, his buildings, his personality, the murders at his house, etc.

In a way, that’s the beauty of it: you come into contact with so many different people and you’re all on a journey that lasts 1 to 4 hours. You’re all experiencing the same space at the same time and are interacting with each other. Even if they aren’t looking at—or listening to—each other.

Fortunately, though, I never expected people on tours to listen to me like I was a drill sergeant. So I didn’t take it personally if people on tour weren’t looking at me. I usually only asked them to keep their voices down if they were interrupting others on the tour.

That’s because I knew people were coming with their own backgrounds. Some loved Frank Lloyd Wright since they were 7 years old, and were now in their 70s.

On the other hand,

others might not know anything. Maybe they were on tour because their partners, children, or friends brought them. Maybe they were driving to The House on the Rock and thought they’d stop in….

Although, honestly, I really felt for the husbands who came on the Loving Frank Tour when that was offered for a few seasons.

The book, Loving Frank, really appealed to women, and – at least from my perspective – the men on those tours mostly seemed to be the husbands/partners/boyfriends/friends of those women who had read, and loved, the book.

My job on those tours was walking the group around and describing what was there in 1911. Then I brought them to Taliesin’s Living Room and another guide (Margaret) did a book reading.

There were moments I had with the husbands/male partners at the end of those tours. I usually asked if they were there because their wives wanted the tour.

They all answered yes.

I’d often give a small nod and said that I hoped they were having a good time.

Yet,

sometimes the guests had preconceptions. Hopefully, if those preconceptions were, well, on the wrong side, the guests didn’t argue on the facts. And I think I tried to be nice when there were some real zingers out there, but I honestly can’t be sure.

That’s because guides, for the most part, are on their own with guests.

And while I thought I was pretty nice, those are only my memories and interpretations. Perhaps someone on the tours thought I answered things like a b****y a-hole.

As an example,

This one time I thought that I made a joke with a group. They were being slow and I said that,

Boy you folks are harder to move than 2nd grade school teachers.

yeah, that wasn’t a great line, but this is live, folks!

I said that because a week or two before this I was trying to move a group of women and one said,

Oh, I know it’s hard to move us. We’re all 2nd grade school teachers!

Apparently, this other group took what I said as an insult. Fortunately I didn’t have to handwrite an apology to them.

No: I never heard of any tour guide having to handwrite apologies to tour guests.

But on the other hand,

no one complained the year I was going through a really painful time when I know I was bitchy for at least half of that season.

I’d ended a relationship before the season started and was not in the best of moods.
I liked giving tours b/c they got me away from the pain for a while, but I was constantly on the verge of bursting into tears.

There were sometimes, though….

When things like this happened:

“My guide told me at [another Wright site]

“The back of Wright’s chairs were so tall because he didn’t want people to look at the back of his head.”

“He had a room at Taliesin for both his wife and his mistress.” 

“He designed uncomfortable furniture because he didn’t want people sitting too long.”

Or:

“It’s basically accepted that Wright was responsible for Mamah’s death, right?”

“Did Frank Lloyd Wright do a painting for Guggenheim or something?”

“Oh, I know that you guides all have some ‘script’ that you have to follow, but…?”

“No – he killed them all.”

“I heard that Joseph Stalin’s daughter is a bag lady living in London.”

OK: I’ve got to unpack that last one there:

Joseph Stalin’s daughter—Svetlana Alliluyeva—lived at Taliesin for a few years in the early 1970s.

She came into the Taliesin universe in 19701 when she was invited to Taliesin West by Wright’s widow, Olgivanna Lloyd Wright.

Svetlana married William Wesley Peters soon afterward. Peters was the former son-in-law of Olgivanna and Frank Lloyd Wright. He had married their daughter, Svetlana (who died in a car accident in 1946).

Now, while marrying two women named Svetlana is probably not wildly unusual for people living in the former Soviet Union, it’s rather odd for people in the United States. 

Which is why

some people conflate all of the facts about Svetlana, and hear about Taliesin, and think that Frank Lloyd Wright married Stalin’s daughter.

After all,

some people think that Frank Lloyd Wright killed his second wife.

Back to the bag lady comment:

We were at the end of our tour and driving up to the Frank Lloyd Wright Visitor Center. I asked those on the bus if they had any other questions. And one woman said,

“I heard that Joseph Stalin’s daughter is a bag lady living in London.”

As it so happens

At that time, I was renting my apartment from Svetlana’s daughter. She lived on the ground floor with her mother, and I lived on the second floor.

So, my I answer to “I heard Joseph Stalin’s daughter…” was

“No. Joseph Stalin’s daughter is not a bag lady living in London.”

The woman on the bus replied, “Well, I read it in the newspaper.”

And I believe I replied, more or less that,

“No. Believe me: she lives nearby, I’ve seen her, and had tea with her in her apartment last week.”

And, happily, this happened to be true!2

Originally published August 5, 2022.
The screenshot at the top of this post if from the movie, Dave, from Warner Brothers. I am not posting this to make money off of the movie, or any of its stars.


Note:

1 Thanks, again, to the Administrator of Historic Studies at the Frank Lloyd Wright Foundation, who gave me the correct year on Alliluyeva’s first visit. She has also helped me here, here, and I’m sure elsewhere if you search this blog.

2 I know this is true because I don’t usually drink tea and and I felt pretty good about having tea with her. 

Updated:

In the theme of “well, the guide told me…,” after I posted this, I read on a Wright page on Facebook that someone heard a Taliesin tour guide tell people that the Guest Bedroom of Taliesin housed Eleanor Roosevelt and Elizabeth Taylor (on separate occasions, of course). I posted as calmly as I could that, um, NO.

Those two women never stayed there.

That this was a case of

“the telephone game of tour guiding”

[I should copyright that term]

I’ll show you why I call it that:

Lady Bird Johnson, then First Lady of the United States, was invited to Taliesin. It was during her whirlwind “Crossroads USA tour“. Olgivanna Lloyd Wright invited her, but the Crossroads USA tour went so quickly (7 states in 4 days), that she didn’t stay at Taliesin overnight. So, one First Lady got confused with another First Lady.

In addition,

movie producer Mike Todd and then-girlfriend (later wife), actress Joan Blondell stayed at Taliesin in the late 1940s.

Todd later married Elizabeth Taylor. SO: Todd coming to Taliesin + (later-)wife = Todd’s later wife, Elizabeth Taylor, actually coming to Taliesin.

whew. Now everything will be fine and no one will ever get anything wrong on tours again.